MCNEIL5 said on
Conflict resolution is designed to mitigate the possibility of full-blown interpersonal conflict. Using a third person, ideally a mediator, partners are encouraged to engage in meaningful dialogue intended to aid with decision making and resolutions. Conflict resolution teaches partners how to practice “active-listening,” through which they meaningfully listen to and affirm the points-of-view of the other. While mediation can be time consuming and expensive, it is a suitable alternative to aggravated, interpersonal conflict.